EmployNZ Roles and Responsibilities
Further to the EmployNZ roles mentioned in Section 1 of this handbook, International students have assigned to them a dedicated International Programme Manager (IPM). The IPM is responsible for your pastoral care throughout your programme of study and ensuring that EmployNZ fulfils it’s responsibilities as outlined in the Education (Pastoral Care of International Students) Code of Practice (the Code).
Feel free to approach the IPM as they can provide advice and assistance help in the following ways:
- Conducting an orientation to local services and attractions
- Supporting you to find options for long term and permanent accommodation and ensuring the accommodation is suitable and the tenancy agreement is robust
- Informing you of cultural aspects of The New Zealand way of life
- Introducing you to the international community relevant to your country of origin
Withdrawal and Refunds of Programme Fees
EmployNZ enrols and takes fee payments in alignment with the approved programme regulations, goals, objectives and priorities and national quality aspirations at all times. Student enrolment and fee payment arrangements comply with all legal, professional and stakeholder requirements.
Withdrawal Notifications Should a student leave the programme under any circumstances, it is the student’s responsibility to notify Studylink or any other organisation that they have entered an agreement with. Call Free 0800 88 99 00 or visit their website www.studylink.govt.nz EmployNZ will also notify (where applicable) Studylink, Immigration New Zealand and Public Trust within the timeframes they require which will withdrawal which may impact on the agreement or support that you may be receiving from any of those agencies.
International Refund Summary Table
International student fee information is as stated in Section 2 for Domestic Fee Paying Students, however the Refund Summary is as follows:
Refund Summary (International Fee Paying Enrolments)
| Reasons for wanting a refund | Information student must provide | Timing | Amount |
|---|---|---|---|
| EmployNZ is unable to proceed with the programme | No information is needed from the student | The refund is automatic | Total fee paid minus 10% of the tuition fees or $500, whichever is less |
| Student no longer wishes to study at EmployNZ | A letter in writing confirming withdrawal from the programme | Before the programme commences | Total fee paid minus 10% of the tuition fees or $500, whichever is less |
| Student no longer wishes to study at EmployNZ | A letter in writing confirming withdrawal from the programme | Within 10 days after the programme commences | Total fee paid minus 25% of the tuition fees |
| Student decides to withdraw or is withdrawn by EmployNZ | N/A | From the 11th day after commencement of programme | No refund |
International Student Complaints
The complaint procedure for International students is the same as per that as already stipulated in Section 1 of this handbook.