While in the training facility or while on offsite activities and when considering the safety of themselves and others your tutor or other EmployNZ staff member will take swift and appropriate action when an altercation or inappropriate interaction (verbal or physical) occurs between individuals. This will include when an individual exhibits aggressive behaviour, offensive language or swearing, behaviour that is received as harassment or intimidation or results in disrespectful treatment of others.
The safety of all students, staff and any members of the public will be the top priority in getting control of an altercation or inappropriate interaction.
When a tutor or another staff member is subjected to or sees this type of behaviour between individuals the First Response will be to separate those involved with a view to deescalating the situation and isolating the risk of harm to others.
This may include asking and /or accompanying individuals to leave the site until further notice. In doing so, at this stage of the incident, there will be no intended bias in terms of apportioning blame.
In separating and removing individuals from the situation within the site or offsite each student(s) will be offered support from a suitable staff member. This may be a phone call for those who are no longer onsite or for those remaining onsite an in-person discussion once the incident is under control and all involved are calm.
Tutor may use the Stand Down procedure to manage the situation and if the behaviour warrants, an investigation, this will occur in a timely manner and include speaking with all involved. This will be led by the Programme Manager, and they will follow a process to communicate any consequences once finalised.
If EmployNZ becomes aware of any altercation or inappropriate interaction after it has occurred, either on the way to course, during a break, within our neighbourhood, offsite or onsite, the same procedure will apply.