If at any time you are not satisfied with an assessment decision made by your Assessor, please take it up with them in the first instance.
You have the right of appeal against decisions based on academic matters, including:
- Your assessment results
- Credit transfers and recognition of prior learning
- Alleged academic misconduct
If you wish to appeal against an academic assessment decision the procedure (below) must be followed.
- In the first instance you should raise your concern with your tutor/assessor in order to try and resolve the issue.
- If you feel your concerns have not been resolved, you need to complete an Assessment Appeal Form, attach any supporting evidence and submit this to your Programme Manager within four weeks of the initial assessment. Please see your Tutor to request a copy of this form.
- Upon receiving your appeal form, an investigation will be conducted by the Programme Manager which may require clarification with your tutor/ assessor and yourself.
- Within five working days of receiving the appeal form, the Programme Manager will notify you of their decision, to uphold the assessor’s original decision, to overturn the assessor’s original decision, to require you to be reassessed. Should a reassessment be necessary it will be undertaken by another EmployNZ assessor.
- If you do not agree with the Programme Managers decision, you can request a review by writing to the Education Manager, EmployNZ, PO Box 44, Seventh Ave, Tauranga. This must be submitted within 10 working days of receiving notification of the final assessment decision (above).
The Education Manager will review the assessment decision and may engage the services of an independent moderator. This will result in a full and final assessment decision which may uphold the assessor’s original decision, overturn the assessor’s original decision, or require you to be reassessed. The result of the review will be documented and provided to all parties (student, Assessor and Programme Manager).